Refund policy

At MATTEO, we take pride in the quality of every garment we produce.

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

  • Unworn and unused
  • In original condition
  • Returned with original tags and packaging

Once your return is received and inspected, we will notify you regarding approval of your refund.

Refunds will be issued to the original payment method used at checkout.

Please note:

  • Shipping costs are non-refundable
  • Sale items may be considered final sale
  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

For all return enquiries, please contact: matteoo.clo@outlook.com